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Systems audit and roadmap

See where the business slows down before you invest in a fix

This is not a financial or compliance audit. We examine how leads, handoffs, software, information, and ownership move through the business, then identify the pressure point with the clearest business value. Built for small businesses on the Kenai Peninsula and across Alaska.

The presence audit

We start where your customers do

Before we open a single spreadsheet, we look at the business the way a stranger does.

We search you

The way a customer would, and the way they search for what you do when they do not know your name.

Your website

Does it answer the question they came with, and does it ask for the conversation.

Your Google Business Profile

The first thing local search shows, and the most neglected.

Facebook and Instagram

When the last post was, and what a stranger reads into that.

Your reviews

What people say, and whether anyone answers them.

The systems audit

Then we walk inside

The outside tells us where customers give up. The inside tells us why.

  • Where we look

    How a lead arrives, who touches it, which tools hold it, and where things sit in one person's head. We name the parts of the business under review so nothing important hides.

  • Who can do what

    Who owns each step, who can see what, and where work waits on one person before it can move.

  • The tools you already run

    Every app, spreadsheet, and subscription. What each one actually does, which ones overlap, and where people retype the same information between them.

  • What happens when something breaks

    If a laptop dies, a person leaves, or an account locks you out, what gets lost and how fast you are back. Most small businesses find out the day it happens.

  • Paper against reality

    The way you think the week runs, compared with how it actually ran. The gap between those two is usually where the money leaks.

What you get back

The roadmap you get back

Not a report that sits in a drawer. A plan in the order the work should happen.

Ranked by impact

Every finding ordered by what it costs you now and what fixing it earns.

Quick wins first

The fixes that pay back this month, scheduled alongside the bigger builds that take longer.

Dates and owners

Each step with a timeline, a person responsible, and what done looks like.

Then we build

The roadmap turns into the automations, systems, and connections, in order, one at a time.

Contact us

Tell us where to reach you. We reply personally.